Our goods are packed with wooden case, flight case or according customer's request. Usually fixed installation led display use wooden case and die casting rental led display use flight case.
Carton box:It is the cheapest packing method for the led display,which is mainly for the small screen and short shipping distance.
Wooden case:Wooden case is only for one time using transportation. After unpack, it cannot be used any longer. For the fixed installation ledpanel system, wooden case packing is the only way and the best way for packing since the low cost and same safety level for one timeusing..
Flight case: has wheels and handles which is for the rental use led display, to make the transportation be very convenient and protect the led display better..if your led display screen system is for the rental use, please choose the flight case for your led display screen. Delivery Within 15-25 days after receiving deposit. If your order is very urgent, you should make it clear for us to prepare..
We have an excellent customer service system with a well-trained, strong and skilled service team to provide customers with a comprehensive pre-sales service, product services and after-sales service.
Our customer service department has more than a dozen highly skilled and experienced technical support engineers, who are all in charge of the technical support of all LED display products we provide all over the world.
We are continuously improving upon our level of service and quality to quickly and effectively meet customer needs and guarantee their benefits and interests.
We believe in taking the initiative, maintaining honesty and trustworthiness, which means we will respond quickly to customer questions and do everything possible to meet customer demands.
1. 24-hour hotline service, including counseling and technical guidance.
2. On-line service.
3. Failure maintenance of LED panels.
4. Free professional technical training
5. Paid software upgrade.
6. Warranty service.
7. Engineering technical service.
Each of our LED display products comes with at least three years warranty and a lifetime maintanance services.
Q1.What about the lead time?
A: Sample needs 5-7 days, mass production time needs 12-25 days.
Q2. Do you have any MOQ limit for led screen order?
A: Low MOQ, 1pc for sample checking is available
Q3. How do you ship the goods and how long does it take to arrive?
A: We usually ship by express (DHL, UPS, FedEx ). It usually takes 3-5 days to arrive.
Airline and sea shipping also optional.
Q4. How to proceed an order for led display?
A: Firstly let us know your requirements or application, liking project size, rental or fixed installation.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the order and places deposit for formal order.
Fourthly We arrange the finished display cabinet.
Q5. Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.